Traveler assistance during the COVID-19 pandemic

Despite the limitations and impediments generated by the quarantine by Covid-19, at QTAssist we continue working to provide the best care, in areas where Covid 19 is still very present, for which we have adopted the virtual consultation modality.

Combining the medical consultation presence with the attention through medical tele-assistance, according to the need, but maintaining the quality of our medical assistance service.

QTAssist works with a wide list of doctors, who make up a network of providers in different countries. Depending on the medical emergency that your client is going through, the specialist will contact you by video call to assist you without problems. Through them the patient will be able to receive the required health care 24 hours a day, 7 days a week and 365 days a year.

Characteristics of Medical Telecare:

  • Consultations with medical professionals from different areas.
  • The service provides the patient with advice on primary care medical conditions (flu, colds, rashes, urinary infections, etc.). It is not intended for emergencies or urgency.
  • It provides quality medical services 24 hours a day, avoiding the transfer and waiting of the patient when attending a medical center, when it is not necessary.

From a management point of view, at QTAssist we continue to work remotely, answering all telephone inquiries, processing diagnostic studies, legal assistance advice, and of course the management of swabs to detect Covid-19, if it's necessary.

We stand out as one of the first level travel assistance providers in the entire American continent, the Caribbean and soon we will expand our network to other continents.

Our management system stands out among top-tier travel assistance providers in North, Central, and South America, as well as throughout the Caribbean. And we are working to expand our network to other continents.

We understand that this is a difficult time that is why we continue to work harder than ever to ensure the well-being of all your clients, those who are far away and those who were forced to stay in their temporary homes.

Contact Us

Our services in the health industry and traveler assistance are specially oriented to the following groups of companies:

Travel Insurance Companies
& Travel Assistance Companies