During a trip of pleasure or business, eventualities of different types and severity may occur. Then, it becomes essential to be 100% prepared and prevented. As an insurance and/or travel assistance company, surely, constantly seeks to meet the needs of each of its customers.

And tranquility to medical contingencies should not be the exception.Therefore, today, in this analysis, we will tell you the importance of having a strategic ally such as QTAssist for the operation of comprehensive medical and logistics assistance in Central America. This, from the presentation of a real case occurred in Costa Rica.

A complication of health abroad that required specific medical coverage

An adult patient was on a tourist visit in Puntarenas, Costa Rica. During his stay, she had a trauma incident on his foot, which prevented her from walking. By personal decision, she decided to go to one of the nearby clinics of the place where she was located, but she did not have the necessary equipment to perform a diagnosis and/or subsequent treatment. Only, she was given a presumptive diagnosis and indicated the need for more specific studies.

How was the logistics action of QTAssist before this specific event?

Because QTAssist has worked as a partner on several occasions, with Cía. Patient Insurance, was contacted to organize the evacuation and transfer operation. This was done in the following way: from the hotel to the local airport; and from there, the helicopter transfer was made, to the City of San José, to land in the heliport of one of the most important hospitals in the city. Already at the institution, the woman was evaluated and attended by the medical staff of the center, where she was later transferred via land ambulance, to her place of accommodation.

In summary, from this real and timely case, - can be observed, focused exclusively on the task entrusted, carried out effectively and minimizing costs. This, to always improve performance in a given situation.